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Correspondence Clerks

Description

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Common Tasks

  • Prepare documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Compile data from records to prepare periodic reports.
  • Present clear and concise explanations of governing rules and regulations.
  • Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
  • Type acknowledgment letters to persons sending correspondence.

Required Education

No education requirement is available for this occupation.

Wages

In 2016 the mean hourly wage in the Greater Sacramento area was $16.84 . The hourly rate for this occupation typically paid between $13.21 and $20.78 .

In 2016 the mean annual salary in the Greater Sacramento area was $35,049.72 . The annual salary for this occupation typically paid between $27,466.70 and $43,226.28 .

Occupation Outlook

No occupation outlook data is available for this occupation.

Data courtesy of O*NET
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