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Bill and Account Collectors
Description
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Common Tasks
- Answer customer questions regarding problems with their accounts.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
- Receive payments and post amounts paid to customer accounts.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Record information about financial status of customers and status of collection efforts.
Required Education
High school diploma or equivalent
Wages
In 2016 the mean hourly wage in the Greater Sacramento area was $18.86 . The hourly rate for this occupation typically paid between $13.28 and $24.74 .
In 2016 the mean annual salary in the Greater Sacramento area was $39,235.22 . The annual salary for this occupation typically paid between $27,620.20 and $51,474.48 .
Occupation Outlook
This occupation employed 1,760 people in the Greater Sacramento area during 2014.
By 2024, there is expected to be an increase of 4.0% in the number of jobs in the Greater Sacramento area for this occupation, bringing to total number to 1,830.
By 2024, in the Greater Sacramento area, the median hourly rate for this occupation is expected to be $18.00 with the median annual salary reaching $37,710.
