Career & Workforce Preparation
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Receptionists and Information Clerks
Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Common Tasks
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Receive payment and record receipts for services.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers or the public.
Required Education
High school diploma or equivalent
Wages
In 2016 the mean hourly wage in the Greater Sacramento area was $15.42 . The hourly rate for this occupation typically paid between $9.63 and $23.37 .
In 2016 the mean annual salary in the Greater Sacramento area was $32,082.00 . The annual salary for this occupation typically paid between $20,037.18 and $48,619.33 .
Occupation Outlook
This occupation employed 6,250 people in the Greater Sacramento area during 2014.
By 2024, there is expected to be an increase of 15.8% in the number of jobs in the Greater Sacramento area for this occupation, bringing to total number to 7,240.
By 2024, in the Greater Sacramento area, the median hourly rate for this occupation is expected to be $14.00 with the median annual salary reaching $29,994.
